Servigroup Diplomatic - Benidorm

Gerona, 9-11, Benidorm, Spain, 03503show map
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Highlights
8
FabulousBased on  463 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

Servigroup Diplomatic Hotel is a 4-star property providing a traditional accommodation with 24-hour front desk, laundry and housekeeping. The hotel occupies 6 floors and was renovated in 2006.

Servigroup Diplomatic Hotel is also located within a 10-minute walk of Iglesia de San Jaime y Santa Ana. Servigroup Diplomatic Hotel lies within a 10-minute walk from the center of Benidorm.

Welcoming guests with a sun deck and an indoor swimming pool, the hotel is placed next to golf courses, restaurants and bars.

55 minutes' drive from Alicante El Altet airport and 20 minutes' walk to Tram Disco Benidorm train station.

Rooms

The hotel provides cozy rooms including flat and twin room. They are equipped with climate control, central heating, a laptop-size safe, a private terrace and a private balcony. Bathrooms feature a shower, a hairdryer and toiletries.

Eat & Drink

Guests can try refreshing drinks in the poolside bar. The property is 5 minutes’ walk from Le Sol offering dishes of Mediterranean and Spanish cuisine.

A full breakfast is served and charges are applicable. 

Services

Car rental services are also provided.

Relax

On-site entertainment facilities include live music and live performances.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 10 per day.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   252.

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Facilities
Wi-Fi
Parking

EUR 10 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Exercise gym
  • Billiard tables
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • High chairs
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Umbrellas
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Dressing area
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
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Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Plaza Mayor SquarePlaza Mayor Square2300 ft
Benidorm Municipal MarketBenidorm Municipal Market2700 ft
Church of San Jaime and Santa AnaChurch of San Jaime and Santa Ana2700 ft
Festilandia S.L.Festilandia S.L.400 ft
Cines MediterraneoCines Mediterraneo1700 ft
Aiguera ParkAiguera Park3000 ft
Parque de ElcheParque de Elche500 ftPlaya del Poniente
Levante BeachLevante Beach1300 ft BenidormSpain
Benidorm AventuresBenidorm Aventures1200 ftVia Emilio Ortuno 19 Bajos
Open Wine BenidormOpen Wine Benidorm2700 ftCalle Antonio Ramos Carratala 17
Iglesia de San Jaime y Santa AnaIglesia de San Jaime y Santa Ana2900 ftPlaza Castelar 1
Placa del CastellPlaca del Castell3100 ftBalcon del Mediterraneo
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top notchtop notch200 ftavda doctor
Bar MarianosBar Marianos400 ftCalle Gerona 49, local 8,9,10
Le SolLe Sol400 ftAvda. Dr. Orts Llorca 7 Ed. Los Pinos,
Topo GigioTopo Gigio400 ftMediterraneo, 9
I FratelliI Fratelli400 ftDoctor Orts Llorca
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MundomarMundomar1.6 mi
AqualandiaAqualandia1.6 mi
Acqua Nature ParkAcqua Nature Park2.4 mi
Terra MíticaTerra Mítica2.5 mi
Tram Station BenidormTram Station Benidorm5000 ft
Tram Station Disco BenidormTram Station Disco Benidorm1.1 mi
Bingo Plaza S.A.Bingo Plaza S.A.1.2 mi
Sierra Helada Natural ParkSierra Helada Natural Park1.8 mi
Las Rejas Golf CourseLas Rejas Golf Course1.6 mi
Balcon del MediterraneoBalcon del Mediterraneo3100 ftOld Town. Next to Plaza Castelar
Aiguera ParkAiguera Park3700 ftAvenida L'Aiguera
Poniente BeachPoniente Beach1.4 mi BenidormSpain
Aqualandia Aqualandia 1.5 miSierra Helada, s/n Rincón de Loix
La Cruz de BenidormLa Cruz de Benidorm1.5 miCalle de Taywan
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Getting around
Airports
Alicante El Altet (ALC)29.5 mi
Train
Tram Station Benidorm1.0 mi
Tram Station Disco Benidorm1.2 mi
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Reviews
8.0
FabulousBased on  463  reviews
  • 9.2
    Superb

    Good selection of food, very friendly staff, comfortable rooms and very central for all amenities.

    Lack of a decent smoking area where one could enjoy a smoke with a coffee. Lack of a decent smoking area where one could relax with a cigarette and a coffee. Lack of a decent smoking area where one could enjoy a cigarette with a coffee.

  • 8.2
    Fabulous

    The hotel was very well located, near the beach, shops and bars. The food was very good and although we were only there for two nights the variety of food was excellent. The public areas were very nice and comfortable, and the staff were very pleasant and helpful. The room was clean and comfortable, and we enjoyed our stay there. We would have no hesitation in booking the hotel again.

    Due to the laminated floor in the corridor,outside our room, we found the noise level i.e footsteps, to be quite noisy.

  • 7.4
    Very good

    good worth of money. The hotel also gives us a ticket of a splendid show in Benidorm Palace, this show is really amazing. And the tickets also free of charge.

  • 8.8
    Superb

    The location is convenient as regards: The Staff were polite and helpful. The meals were good with a good selection. The beach and main shopping areas are conveniently near to the hotel.

  • 9.6
    Exclusive

    return visit(3).after 4 yrs or so.Love location,proximity to Old Town,beach,sea front and good cafes etc.Hotel staff are pleasant and helpful and atmosphere is welcoming and calm.Very well run. Great weather.Sought relaxation and found it.Will be back later in year and possibly Xmas/New Year.V good value

    Mattress a bit hard for me and sitting up in bed to read somewhat uncomfortable.Umbrellas rather thin on ground in upper pool area

  • 10.0
    Exclusive

    Great location, close to the beach and shops as well as the numerous bars, quiet at night and very comfortable. the food was varied and very well presented. overall we are glad we picked the Diplomatic

  • 7.4
    Very good

    A good quality hotel. It had room to accommodate 35 of us and was well located. The staff were good and we really enjoyed the trip

  • 7.0
    Very good

    A nice cosy hotel, with a good location to the old town. Food good, although not very warm. However we discovered a microwave on the day we left. Found the language barrier a bit of a problem with the staff. English not really needed as the hotel is mostly spanish.

  • 9.6
    Exclusive

    Very friendly staff

    The only downside,it would have been nice to get a coffee in the early hours of the morning . When we got back to the hotel in the early hours of the morning,after a night out ,the bar was closed.So maybe it would be nice to have a coffee machine in reception

  • 8.2
    Fabulous

    For us the location was exactly as we had hoped for,and the hotel lived up to its star rating,something we find unusual these days.

  • 8.8
    Superb

    A friendly hotel with good staff. There was plenty of good food and variety. It is in the ideal place to get the best out of what Benidorm has to offer. The rooms were very clean and spacious with pleasant bathrooms with plenty of hot water and clean towels..

    We did not see in the website details that there was a 6 euro charge to use the indoor pool. I felt this was too high a price for such a small pool.

  • 7.8
    Fabulous

    Excellent very clean and friendly hotel.

  • 7.0
    Very good

    Location. Rooms were clean and comfortable. Very friendly waiters in the bar (esp. Ramon Sanchez)

    We went in January, there were about 60 guests in the hotel, what resulted in lesser food quality / quantity / choice. In fact the food was bad. You can expect this kind of food in a 2* hotel not in a 4*!! Also the waiters in the restaurant were very unfriendly. This was the second time we visited this hotel but also the last time.

  • 8.4
    Superb

    It was a step up from the other Hotels we have stayed in Benidorm. Lovely Foyer, Bar area and restaurant. Rooms were clean and well maintained. A lovely fresh smell throughout the Hotel. Food was very good with a great variety. Staff were efficient and very pleasant.

    Little or no entertainment at night however we did stay for a midweek break so it may be different at weekends. As we are not coffee drinkers whtch is served to all customers at breakfast we asked several times for boiling water to make tea but we continuously got tepid water. I really do not think asking for boiling water was a big deal but staff were unable to meet this request. I do respect the Spanish norm is coffee at breakfast however maybe staff could be taught how to provide boiling water for us tea drinkers.

  • 3.8
    Guest rating

    My stay at Hotel Diplomatic was terrible I booked out after 1 night The reception staff were rude and confrontational, and generally unhelpful .The room had holes in the ceiling ,Rust stains in bath, and dirt around the skirting boards , also the lock (handle) on patio doors did not lock properly .They also advertise a free Spa experiece ,This was refused and they wanted to charge for it .a very bad experience. I wrote to Servigroup and enclosed photos of some of my complaint S. This has been a total waste of time .I personally would never use a servigroup hotel again

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Highlights
8
FabulousBased on  463 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 3 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Alicante El Altet (ALC)29.5 mi
Train
Tram Station Benidorm1.0 mi
Tram Station Disco Benidorm1.2 mi
+ More- Less
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