Servigroup Diplomatic - Benidorm

Gerona, 9-11, Benidorm, Spain, 03503show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

Servigroup Diplomatic is located 1350 meters from Rincon Deloix and features a wellness area, a solarium and a Jacuzzi. The hotel is housed in a 6-storey building with a classic design. The hotel comprises 252 rooms and offers friendly services maintained by multilingual staff.

Benidorm center can be reached within 10 minutes' walk. Guests can also easily visit Open Wine Benidorm or Aqualandia, which is 25 minutes' walk away.

A motorway is nearby, just as restaurants and golf courses.

The property is only 20 minutes' walk from Tram Disco Benidorm train station. The hotel is about 55 minutes' drive from Alicante El Altet airport, which is 50 km away.

Rooms

A heating system, a laptop-compatible safe and TV are standard in all en-suite rooms. A shower, a hairdryer and toiletries are at the guests' disposal in the rooms.

Eat & Drink

Guests can dine at the onsite lounge restaurant. The menu of the onsite large café bar has local drinks to offer. Topo Gigio is located very close to the hotel.

A full breakfast is served and charges are applicable. 

Services

Guests can make use of bicycle and car rentals available on site.

Relax

This accommodation also offers a sun terrace and an indoor swimming pool. Servigroup Diplomatic provides a gym area and a fitness centre to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 10 per day.

Year renovated:   2006.  Number of floors:   6.  Number of rooms:   252.

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Facilities
Wi-Fi
Parking

EUR 10 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Exercise gym
  • Billiard tables
  • Table tennis

Services

  • Room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Terrace
  • Balcony
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
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Good to know
Check-infrom 12:00-16:00FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Plaza Mayor SquarePlaza Mayor Square2300 ft
Benidorm Municipal MarketBenidorm Municipal Market2700 ft
Church of San Jaime and Santa AnaChurch of San Jaime and Santa Ana2700 ft
Festilandia S.L.Festilandia S.L.400 ft
Cines MediterraneoCines Mediterraneo1700 ft
Aiguera ParkAiguera Park3000 ft
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top notchtop notch200 ftavda doctor
Bar MarianosBar Marianos400 ftCalle Gerona 49, local 8,9,10
Le SolLe Sol400 ftAvda. Dr. Orts Llorca 7 Ed. Los Pinos,
Topo GigioTopo Gigio400 ftMediterraneo, 9
I FratelliI Fratelli400 ftDoctor Orts Llorca
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MundomarMundomar1.6 mi
AqualandiaAqualandia1.6 mi
Acqua Nature ParkAcqua Nature Park2.4 mi
Terra MíticaTerra Mítica2.5 mi
Tram Station BenidormTram Station Benidorm5000 ft
Tram Station Disco BenidormTram Station Disco Benidorm1.1 mi
Bingo Plaza S.A.Bingo Plaza S.A.1.2 mi
Sierra Helada Natural ParkSierra Helada Natural Park1.8 mi
Las Rejas Golf CourseLas Rejas Golf Course1.6 mi
Casco antiguo de alteaCasco antiguo de altea5.6 miCalle mayor
Parroquia Nuestra Senora del ConsueloParroquia Nuestra Senora del Consuelo5.7 miPlaza de la Iglesia
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Getting around
Airports
Alicante El Altet (ALC)29.5 mi
Train
Tram Station Benidorm1.0 mi
Tram Station Disco Benidorm1.2 mi
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Reviews
8.0
FabulousBased on  427  reviews
  • 9.2
    Superb

    Good selection of food, very friendly staff, comfortable rooms and very central for all amenities.

    Lack of a decent smoking area where one could enjoy a smoke with a coffee. Lack of a decent smoking area where one could relax with a cigarette and a coffee. Lack of a decent smoking area where one could enjoy a cigarette with a coffee.

  • 8.2
    Fabulous

    The hotel was very well located, near the beach, shops and bars. The food was very good and although we were only there for two nights the variety of food was excellent. The public areas were very nice and comfortable, and the staff were very pleasant and helpful. The room was clean and comfortable, and we enjoyed our stay there. We would have no hesitation in booking the hotel again.

    Due to the laminated floor in the corridor,outside our room, we found the noise level i.e footsteps, to be quite noisy.

  • 7.4
    Very good

    good worth of money. The hotel also gives us a ticket of a splendid show in Benidorm Palace, this show is really amazing. And the tickets also free of charge.

  • 8.8
    Superb

    The location is convenient as regards: The Staff were polite and helpful. The meals were good with a good selection. The beach and main shopping areas are conveniently near to the hotel.

  • 9.6
    Exclusive

    return visit(3).after 4 yrs or so.Love location,proximity to Old Town,beach,sea front and good cafes etc.Hotel staff are pleasant and helpful and atmosphere is welcoming and calm.Very well run. Great weather.Sought relaxation and found it.Will be back later in year and possibly Xmas/New Year.V good value

    Mattress a bit hard for me and sitting up in bed to read somewhat uncomfortable.Umbrellas rather thin on ground in upper pool area

  • 10.0
    Exclusive

    Great location, close to the beach and shops as well as the numerous bars, quiet at night and very comfortable. the food was varied and very well presented. overall we are glad we picked the Diplomatic

  • 7.4
    Very good

    A good quality hotel. It had room to accommodate 35 of us and was well located. The staff were good and we really enjoyed the trip

  • 7.0
    Very good

    A nice cosy hotel, with a good location to the old town. Food good, although not very warm. However we discovered a microwave on the day we left. Found the language barrier a bit of a problem with the staff. English not really needed as the hotel is mostly spanish.

  • 9.6
    Exclusive

    Very friendly staff

    The only downside,it would have been nice to get a coffee in the early hours of the morning . When we got back to the hotel in the early hours of the morning,after a night out ,the bar was closed.So maybe it would be nice to have a coffee machine in reception

  • 8.2
    Fabulous

    For us the location was exactly as we had hoped for,and the hotel lived up to its star rating,something we find unusual these days.

  • 8.8
    Superb

    A friendly hotel with good staff. There was plenty of good food and variety. It is in the ideal place to get the best out of what Benidorm has to offer. The rooms were very clean and spacious with pleasant bathrooms with plenty of hot water and clean towels..

    We did not see in the website details that there was a 6 euro charge to use the indoor pool. I felt this was too high a price for such a small pool.

  • 7.8
    Fabulous

    Excellent very clean and friendly hotel.

  • 7.0
    Very good

    Location. Rooms were clean and comfortable. Very friendly waiters in the bar (esp. Ramon Sanchez)

    We went in January, there were about 60 guests in the hotel, what resulted in lesser food quality / quantity / choice. In fact the food was bad. You can expect this kind of food in a 2* hotel not in a 4*!! Also the waiters in the restaurant were very unfriendly. This was the second time we visited this hotel but also the last time.

  • 8.4
    Superb

    It was a step up from the other Hotels we have stayed in Benidorm. Lovely Foyer, Bar area and restaurant. Rooms were clean and well maintained. A lovely fresh smell throughout the Hotel. Food was very good with a great variety. Staff were efficient and very pleasant.

    Little or no entertainment at night however we did stay for a midweek break so it may be different at weekends. As we are not coffee drinkers whtch is served to all customers at breakfast we asked several times for boiling water to make tea but we continuously got tepid water. I really do not think asking for boiling water was a big deal but staff were unable to meet this request. I do respect the Spanish norm is coffee at breakfast however maybe staff could be taught how to provide boiling water for us tea drinkers.

  • 3.8
    Guest rating

    My stay at Hotel Diplomatic was terrible I booked out after 1 night The reception staff were rude and confrontational, and generally unhelpful .The room had holes in the ceiling ,Rust stains in bath, and dirt around the skirting boards , also the lock (handle) on patio doors did not lock properly .They also advertise a free Spa experiece ,This was refused and they wanted to charge for it .a very bad experience. I wrote to Servigroup and enclosed photos of some of my complaint S. This has been a total waste of time .I personally would never use a servigroup hotel again

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 12:00-16:00FREECheck-outuntil 12 pmFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Alicante El Altet (ALC)29.5 mi
Train
Tram Station Benidorm1.0 mi
Tram Station Disco Benidorm1.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
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Rooms and Guests
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