Servigroup Diplomatic - Benidorm38.5381019835914, -0.122103542089462
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Spain
Servigroup Diplomatic is located 1350 meters from Rincon Deloix and features a wellness area, a solarium and a Jacuzzi. The hotel is housed in a 6-storey building with a classic design. The hotel comprises 252 rooms and offers friendly services maintained by multilingual staff.
Benidorm center can be reached within 10 minutes' walk. Guests can also easily visit Open Wine Benidorm or Aqualandia, which is 25 minutes' walk away.
A motorway is nearby, just as restaurants and golf courses.
The property is only 20 minutes' walk from Tram Disco Benidorm train station. The hotel is about 55 minutes' drive from Alicante El Altet airport, which is 50 km away.
A heating system, a laptop-compatible safe and TV are standard in all en-suite rooms. A shower, a hairdryer and toiletries are at the guests' disposal in the rooms.
Eat & Drink
Guests can dine at the onsite lounge restaurant. The menu of the onsite large café bar has local drinks to offer. Topo Gigio is located very close to the hotel.
A full breakfast is served and charges are applicable.
Guests can make use of bicycle and car rentals available on site.
This accommodation also offers a sun terrace and an indoor swimming pool. Servigroup Diplomatic provides a gym area and a fitness centre to help guests keep fit.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site at EUR 10 per day.
Year renovated: 2006. Number of floors: 6. Number of rooms: 252.
EUR 10 per day
Poolside snack bar
Outdoor swimming pool
Indoor swimming pool
Spa & wellness centre
Sports & Fitness
- Exercise gym
- Billiard tables
- Table tennis
- Room service
- Bicycle rental
- Dry cleaning
- Medical facilities service
- Newspaper service
- Restaurant buffet
- Poolside snack bar
- Special diet menus
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness centre
- City view
- Air conditioning
- Individual heating
- In-room safe
- Ironing facilities
- Hair dryer
- Free toiletries
- Flat-screen TV
- Cable/ Satellite television
- Paid films
- Direct dial telephone
Rooms and availability
2 Single beds
In the Room
- City landmarks
Good selection of food, very friendly staff, comfortable rooms and very central for all amenities.
Lack of a decent smoking area where one could enjoy a smoke with a coffee. Lack of a decent smoking area where one could relax with a cigarette and a coffee. Lack of a decent smoking area where one could enjoy a cigarette with a coffee.
The hotel was very well located, near the beach, shops and bars. The food was very good and although we were only there for two nights the variety of food was excellent. The public areas were very nice and comfortable, and the staff were very pleasant and helpful. The room was clean and comfortable, and we enjoyed our stay there. We would have no hesitation in booking the hotel again.
Due to the laminated floor in the corridor,outside our room, we found the noise level i.e footsteps, to be quite noisy.
good worth of money. The hotel also gives us a ticket of a splendid show in Benidorm Palace, this show is really amazing. And the tickets also free of charge.
The location is convenient as regards: The Staff were polite and helpful. The meals were good with a good selection. The beach and main shopping areas are conveniently near to the hotel.
return visit(3).after 4 yrs or so.Love location,proximity to Old Town,beach,sea front and good cafes etc.Hotel staff are pleasant and helpful and atmosphere is welcoming and calm.Very well run. Great weather.Sought relaxation and found it.Will be back later in year and possibly Xmas/New Year.V good value
Mattress a bit hard for me and sitting up in bed to read somewhat uncomfortable.Umbrellas rather thin on ground in upper pool area
Great location, close to the beach and shops as well as the numerous bars, quiet at night and very comfortable. the food was varied and very well presented. overall we are glad we picked the Diplomatic
A good quality hotel. It had room to accommodate 35 of us and was well located. The staff were good and we really enjoyed the trip
A nice cosy hotel, with a good location to the old town. Food good, although not very warm. However we discovered a microwave on the day we left. Found the language barrier a bit of a problem with the staff. English not really needed as the hotel is mostly spanish.
Very friendly staff
The only downside,it would have been nice to get a coffee in the early hours of the morning . When we got back to the hotel in the early hours of the morning,after a night out ,the bar was closed.So maybe it would be nice to have a coffee machine in reception
For us the location was exactly as we had hoped for,and the hotel lived up to its star rating,something we find unusual these days.
A friendly hotel with good staff. There was plenty of good food and variety. It is in the ideal place to get the best out of what Benidorm has to offer. The rooms were very clean and spacious with pleasant bathrooms with plenty of hot water and clean towels..
We did not see in the website details that there was a 6 euro charge to use the indoor pool. I felt this was too high a price for such a small pool.
Excellent very clean and friendly hotel.
Location. Rooms were clean and comfortable. Very friendly waiters in the bar (esp. Ramon Sanchez)
We went in January, there were about 60 guests in the hotel, what resulted in lesser food quality / quantity / choice. In fact the food was bad. You can expect this kind of food in a 2* hotel not in a 4*!! Also the waiters in the restaurant were very unfriendly. This was the second time we visited this hotel but also the last time.
It was a step up from the other Hotels we have stayed in Benidorm. Lovely Foyer, Bar area and restaurant. Rooms were clean and well maintained. A lovely fresh smell throughout the Hotel. Food was very good with a great variety. Staff were efficient and very pleasant.
Little or no entertainment at night however we did stay for a midweek break so it may be different at weekends. As we are not coffee drinkers whtch is served to all customers at breakfast we asked several times for boiling water to make tea but we continuously got tepid water. I really do not think asking for boiling water was a big deal but staff were unable to meet this request. I do respect the Spanish norm is coffee at breakfast however maybe staff could be taught how to provide boiling water for us tea drinkers.
My stay at Hotel Diplomatic was terrible I booked out after 1 night The reception staff were rude and confrontational, and generally unhelpful .The room had holes in the ceiling ,Rust stains in bath, and dirt around the skirting boards , also the lock (handle) on patio doors did not lock properly .They also advertise a free Spa experiece ,This was refused and they wanted to charge for it .a very bad experience. I wrote to Servigroup and enclosed photos of some of my complaint S. This has been a total waste of time .I personally would never use a servigroup hotel again